FREQUENTLY ASKED QUESTIONS
Hey there! đ
Weâre so excited youâve made a purchase! Below, youâll find answers to our most frequently asked questions, including how to access your product(s) and how to cancel your subscription (if applicable).
If you still have questions after reviewing this guide, feel free to reach out! đ
ACCESSING YOUR PRODUCTS
đ How to Access Your Purchase
Step 1: Create Your Free Systeme.io Account
To access your purchase, youâll need to create a free Systeme.io account:
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Go to: Create Your Free Systeme.io Account
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Sign up using the same email address you used at checkout.
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Check your inbox for a confirmation email and confirm your account.
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Once your account is created, log in to Systeme.io.
Important: Just because you purchased one of our products, which is hosted on Systeme.io, does not automatically mean you have a Systeme.io account. You must create an account using the same email you purchased with. This is completely free and highly recommendedâespecially if you plan on purchasing multiple offers!
Step 2: Access Your Purchase for the First Time
After purchasing, you received a special access link via email. This link is unique to you and connects your product to your Systeme.io account.
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Click the unique link you received after purchasing.
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This will automatically grant you access inside Systeme.io.
Step 3: How to Access Your Product Anytime
1ď¸âŁ Via Your Login Page
đ Visit: Your Login Page
đ Enter your email and password (same as your Systeme.io account).
â Forgot your password? Click "Forgot Password" to reset it.
âď¸RECOMMENDED** Way To Access Your Purchase
2ď¸âŁ Via Your Systeme.io Account â RECOMMENDED â
This is the best way to access all of your purchases in one place!
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Log in to Systeme.io
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Click on "Dashboard" > "Student Dashboard" (Top Menu)
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Youâll see all your purchased product(s) under your active courses/subscriptions. Click to access!
đ Why This is the Best Option:
Many of our offers are hosted on Systeme.io, and by setting up your free account, youâll have one central place to access everythingârather than needing to log into multiple product links separately.
If you ever purchase more of our offers in the future, they will automatically appear inside your Systeme.io account, making it super easy to keep everything organized and accessible!
SUBSCRIPTION INFORMATION
đ Managing Your Subscription & Payment Details
If you need to update your subscription, payment method, or billing details, follow these steps:
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Log into your Systeme.io account.
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Navigate to "Settings" > "Manage My Subscriptions."
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Here, you can:
đ For a detailed guide on managing your subscription, visit:
Systeme.io Help Article
If you run into any issues or have questions, feel free to reach out, and weâll be happy to assist you!
If you donât have a Systeme.io account, you can still update your subscription by using the same email you purchased with. Simply log in via your purchase confirmation email and follow the same steps.
If you run into any issues or have questions, feel free to reach out, and weâll be happy to assist you!
đ Subscription Access & Cancellation
When you subscribe to one of our products or memberships, you receive immediate access to the content for the duration of your active subscription.
What Happens If You Cancel?
đ Resell License Terms & Conditions
When you purchased your subscription, you agreed to our terms and conditions, which can be reviewed here:
đ Terms & Conditions
â ď¸ Important: Your Resell License is Only Valid While Your Subscription is Active
ADDITIONAL FAQS
Q: Where are Digital Resell Vault products hosted?
A: All our products at Digital Resell Vault are hosted on Systeme.io, a robust platform we use to deliver our courses, digital resources, and tools.
Q: Do I need a Systeme.io account to access Digital Resell Vault products?
A: While itâs not required, we highly recommend creating a Systeme.io account using the email address you purchased your products through. This makes it easier to access all your purchases in one place without logging into multiple systems separately.
Q: How do I create a Systeme.io account?
A: Visit Systeme.io and click Sign Up. Use the email address you provided during your purchase to ensure all your products are properly linked.
Q: Why do I need a Systeme.io account?A: Creating a Systeme.io account makes it easier to access all your purchases in one place, rather than logging into individual courses separately.
Q: Do I automatically get a Systeme.io account when I purchase a product?
A: No, purchasing a product hosted on Systeme.io does not automatically create an account. Youâll need to create a Systeme.io account separately to access your purchases and streamline your experience.
Q: My purchases are not associated with my Systeme.io account. What should I do?
A: Chances are you used a different email address than the one your Systeme.io account is registered under. Please contact us with all possible email addresses you might have used during purchase. We will do our best to consolidate your products and courses under your preferred email address, but please note that itâs not guaranteed.
Q: I havenât received my access emails. What should I do?
A: If you didnât receive your access emails, first check your spam or junk folder. If theyâre still missing, please contact us at hello@digitalresellvault.co. Sometimes email typos can happen, so let us know your preferred email address, and weâll quickly resend the emails to ensure you have access. đ
Q: I canât see my subscription to The Vault after a payment issue. What should I do?
A: This can happen if an initial payment fails or multiple attempts are made. Itâs an automatic process within the system that temporarily pauses your access. Donât worryâonce weâre notified, weâll manually reinstate your access. If this happens, please contact us at hello@digitalresellvault.co.
â Need Further Assistance?
If you didnât find the answer to your question here, weâre happy to help!
đŠ How to Contact Us:
For any additional support, please email us at hello@digitalresellvault.co with your
full name, email address used at checkout, and a detailed description of your issue.
âł Response Time:
Our support team aims to respond within 24-48 business hours (MondayâFriday).
Please allow extra time during weekends and holidays.
đ Before Reaching Out:
To speed up the process, please check your spam/junk folder for any missing emails and
review this FAQ page to ensure your question isnât already answered here.
We appreciate your patience and look forward to assisting you! đ¤
We donât just teach you to build a business; we teach you to build your business. With tools, strategies, and a whole lot of heart, weâre here to help you show up boldly, scale confidently, and create something youâre damn proud of.
Letâs stop doing more and start doing it betterâtogether.
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